SHIPPING POLICY

WE ENSURE 100% PROTECTION FOR YOUR TRUST AND COMFORT WHILE SHOPPING ONLINE THROUGH ALAGRAND

"At Alagrand, we provide world class shipping to all our customers that includes inspection, fast & on-time delivery, top quality packaging, insurance for the package, and timely communication at each stage of shipping."

SHIPPING POLICY

WE LOVE SHIPPING PRODUCTS !

Protecting your purchase from click to delivery and not only that but also in case if you are not satisfied with the product? We’re here to help you! At Alagrand, we provide world class shipping to all our customers that includes inspection, fast & on-time delivery, top quality packaging, insurance for the package, and timely communication at each stage of shipping.

Discreet Packaging:

We pack your items in a high strength un-tear able poly bag. This ensures complete safeguards quality and packaging of your order. This is done FREE OF CHARGE to consumer!

Shipping Label & Invoice:

With the packaging of your product we keep a shipping label due to various states/courier regulations. In that we define:

  • AWB number-to track the order
  • Customer Details-Customer Name, Address and Contact Number
  • Order type- Prepaid or COD
  • Seller Details-Seller Name, Address, GSTIN number etc.

Tracking

Once you order the product you'll get all the tracking details through our Panel and also updated with all movement of Product from Vendor store till it reaches you through various mediums like Email, SMS.

In case of International Shipping we will be sending you individual link to see the product movement and user won't be allow to see into user account.

Damage Protection

We understand your emotion with each product; we ensure that it will reach to you as it is requested, without damage. Alagrand has partnered with reputed logistic partner and constantly monitor each delivery.

Please Note: The delivery timeframe mentioned on product details is estimated. Actual delivery time depends upon availability of the product at the merchant, address where the order needs to be delivered and courier issues and other circumstances that might affect delivery. You can rest assured that you are completely protected as a shopper at Alagrand.com.